The Book Haus in New Braunfels, TX

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Book Credit Policy


General Policy

  • Customers can bring in gently used books for store credit.
  • Credit can be used for purchasing other secondhand books.
  • No cash payouts—store credit only.
  • Credit is non-transferable and does not expire.

Book Condition Requirements

  • Books must be in good condition (no mold, excessive damage, missing pages, or strong odors).
  • No heavily highlighted or written-in books (unless they’re rare or collectible).
  • Hardcover books must have dust jackets (if originally issued with one).

Book Genres Accepted

  • Acceptable: Fiction, non-fiction, classics, children’s books, history, and bestsellers.
  • Not accepted: textbooks, encyclopedias, magazines, or books in poor condition.

Store Credit Calculation

  • Store credit is typically 20-40% of the book’s RESALE value.
  • The resale value is determined by demand, condition, and current inventory.
  • Higher-value books may receive more credit, while common titles may receive less.
  • If we have too many copies of a title, we may decline additional copies.

Redemption Rules

  • Credit can be used on used books only.
  • Credit cannot be used for new books, special orders, or non-book items (unless otherwise specified).
  • No partial cash refunds if the purchase is less than the credit amount.

Other notes

  • We only accept drop off books during posted times.
  • Books must be picked up within 48 hours of notification of credit if you are not accepting offer given to you. If books are not picked up they will become property of The Book Haus or donated.